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Beginnings: The Origin of Tinking Turtle

As we bring 2013 to a close, it’s time to take a look back at the path we’ve taken to get where we are this year.  The holiday season is often a time spent with friends and family, each with their own special traditions and holiday moments.  For my family, one of our favorite traditions is setting up a model train layout in the garage, all decorated up for Christmas, and spend hours driving the trains through our small town.  In this town, it’s important for everything to have a name, from the grocery store named after my younger brother to the boarding house and bakery.  This has been a tradition that Jennifer and I have carried on through the years.

Trains and naming things have found their way into our lives outside of just the holidays.  In September 2011 after settling in Washington, DC we embarked on our first long-distance train journey to the windy city of Chicago.  We travled for several days, including our first overnight on the train.  While in Chicago, we visited Loopy Yarns. Jennifer was just setting out on building the framework for the business that has become Tinking Turtle and, as a stitcher, she couldn’t visit the city without stopping by the store.  During the trip, the topic of discussion kept circling back to Loopy Yarns, the name, and if we had a store, what it would be named.

Over a delicious dinner of Knockwurst, Wiener Schnitzel, and Sauerkraut at The Berghoff, we began to bat around some funny names for the various buildings in our own model train town, with a yarn bent.  Grabbing the closest piece of paper at hand, a class schedule from Loopy Yarns, we recorded all of the names that came to mind.

Given that we were now living in Maryland, the turtle as a mascot came to mind, and then playing off of the alliteration, tinking was a natural fit.  I’ll confess that at that point in time I had no idea what tinking even was, but it sounded cool.  Ye Olde Tinking Turtle was originally going to be a combo yarn store/tavern, perhaps influenced by the German atmosphere, however it was a name that stuck with us.

Tinking Turtle was not the initial name for the company; Jen was contemplating running it under a company named after herself. Unfortunately however, when she was looking to register a trade name and website, there were several other businesses with similar sounding names.  Falling back to what was originally an amusing name for a train town pub, Tinking Turtle has stayed with us, becoming the business that it is today.

Hat’s For Cats? This is amazing.

My sister Rosemary is visiting from my parent’s home in New York.  I’ve been busy working on proposals and end-of-year deadlines.

She decided to distract me with cat pictures.

Specifically, cat’s in hats.

Cat’s in knitted hats.

I don’t know how I had missed this phenomena.

Sara Thomas

Apparently, there are whole businesses based around hats for cats (and dogs).  This is amazing.

There are even Ravelry Patterns – for knit and crochet.

I think my favorite is the Bear Costume.

So now Rosemary is distracting me, saying I should make a cat hat for my boys.  I think this is a great idea.

Stay tuned – I’ve got plans.

Traveling, Knitting, Repair

A couple of weeks ago I looked at my calendar and realized that every week until New Years I was committed to something that involved traveling.  And I realized that I needed to have a plan if I was going to get all the knitting and crochet I needed done by Christmas.
For this last week this meant traveling with a half blocked sweater (that got spread out in our Amtrak room to dry as we went to get dinner so I could finish sewing it), and two other sweaters in need of repair.  Then there was my sock knitting (a design!) and hat knitting (another design!).  Needless to say, we brought the big suitcase.

Michael and I were heading to a wedding.  We got on the Amtrak train in Washington, DC Friday night, ate dinner, worked, slept, ate breakfast, and got off at the station.  The wedding didn’t start until 4, and we didn’t have a hotel room, so I camped out in the Amtrak station to work on a sweater repair.  I got some odd looks.

Picked up stitches on circular needle, unraveling part that will be patched.
The sweater was possibly one of the most challenging patterns I’ve had in a while.  The tag said it was an “Irish Hand Knitted” sweater, and as far as I can tell, I believe it.  There’s simply no way to make that many cable crosses on a machine and make it cost effective.

The sweater had suffered from some poor storage, and had a hole about 4″ wide about a 1/2 from the left side seam.  The pattern was a doozy: a variation of a slipped puff/bobble stitch that involved using cabled slip stitches on the wrong side.  Normally I’d try to reconstruct the fabric around the hole, but in this case, it was more time effective to pull the section out and knit a patch.

Wrapping yarn around new patch yarn to create “retroactive intarsia.”

The old yarn, since it was on the edge, was long enough that each row, as I knit back and forth, I’d work a type of retroactive intarsia, wrapping the patch yarn around the old yarn, then weaving/skimming the old yarn into the original fabric.

At one point I had more than 45 locking stitch markers in play, holding various ends out of the way, holding live stitches, marking future holes to repair, and marking where I started.

So much fun!

Detail of “retroactive intarsia.”

I could kick myself though: while I got pictures of the process, because I had to turn this project around quickly, I neglected to get pictures of the finished repair.  Suffice to say, that when I handed the sweater to my husband to take a look at, it took him a good 3 minutes to find the patch.

I call that success.

The Holiday Season

Somehow, I’ve managed to book every weekend between Thanksgiving and New Year’s with traveling/big event.  Which is not particularly bad, as I’m going to get to visit with good friends and family.  But it does mean that my weeks have to be incredibly productive, as I try and get everything that needs to be done for the business done.

It also means that things like tidying up and cleaning?  Have gone right out the window.

Yesterday I had to stop and take a look around the guest bedroom, which seconds as my workroom (for things like finishing, yarn storage, and storage of teaching materials).  It is a disaster.  And since I have no shame, and I figure there are other people out there who value things other than tidiness, I thought I’d share.

Below you’ll see the state of the guest bed.  Blankets and pillows are thrown to the top of the bed, as I had some rush blocking last week that I needed to get done.  You can see the towels I used to block (thankfully dry) folded near the pillows.  On the left is a tree that my husband brought home from work.  There’s the open Canon box, as my driver for my camera cards that is installed in my laptop isn’t working, and I now have to download my pictures off the camera with the cable.  There’s an open box of holiday decorations, as our attempts to put away Fall/Halloween decorations and pull out Christmas ones has gone in fits and starts.

Looking to the left of the tree, you have my dress form (with padded shoulders as I was blocking something that needed more room around the shoulders), a trash can where not quite everything made it to the can, and an overflowing bag of fabric.  Most of the yarn is tucked away in the shelves, thank goodness.

On a Rubbermaid container, I’ve got a random assorted pile of my hand-knit socks, pulled from the washer (as I don’t tumble-dry my socks), and haphazardly tossed in the room, with the vague intention of hanging them on my sock blockers.  This was about a week ago.  The socks are dry.  They never made it onto the sock blockers.  Next to that we have a half pot of tea that I’ve since remembered to bring into the kitchen and empty.

On the right of the door is my work desk.  A few days ago I covered it with the paper I use in my lightbox, with the intention of setting up the lightbox over it.  That never happened.  Instead, you’ll see an electrical cord running up in the back of the picture?  That’s going to one of my two work lamps, clamped to one of the two tripods I have.  Both lamps are shining on the table, so I can take pictures.  As long as I’m careful of shadows, I don’t have to set up the lightbox.  It’s also been where I’ve been working on finishing, so you’ll see a various assortment of tools exploded about, along with a pile of yarn scraps.

The one shining beacon is the bookshelf, where I’ve managed to stay organized, mostly out of necessity.  This is where I keep finishing projects that are in the queue.  See them all tidy?

The Importance of Customer Relationship Management

This is the second edition of a semi-regular series From the Business Desk I am writing to look at some of the important factors in running a Small Fiber arts Business.  This month’s feature revolves around using technology to grasp one of the key factors in the success of a business: your customers.


Customer Relationship Management (CRM) is a huge buzzword in any business today.  With more and more technology at our fingertips, it is easier than ever for the informed customer to make their purchasing decision, go shopping through e-commerce, or conduct their own research irregardless of advertising mediums.  Businesses can and should be doing the same things with regards to their customers.

In theory, CRM revolves around tracking and recording every interaction a business has with their customers, from email conversations to support calls to purchasing history to who is prompt on payment.  This is a lot to aggregate and understand, however by doing such, a business can derive significant information from this data.  In larger businesses, there are dedicated CRM systems such as Salesforce that can be leveraged for that purpose; for small business however, many times these records live on post-it notes, sales receipts, and excel spreadsheets.

The Tinking Turtle facebook page lets us track who likes the company,
and who corresponds and interacts with our brand.

I wanted to take a moment to share a couple of good, and extremely cost effective resources for Small Businesses to use to be able to better track their customer information.  The first is through Social Media.  Like it or not, Facebook is the wave of the future for businesses, and by being involved in this network of potential customers, every interaction is recorded and available for review.  Not only can you communicate directly with friends, family, and interested parties, you can document who is liking your page, their likes, and record shared content among them.  In this way, you have a track record, a history of what brings your customers to your brand, and can use this to further development your business strategy.

We use Insightly to track the status of our
design projects among other uses

The second tool I would recommend every small business check out is an online CRM application.  There are countless review sites out there to cover the good, the bad, and the ugly of a whole world of CRM applications that are cheap or free to use for beginners.  There is honestly no “best” site out there; a lot of the choice boils down to what you are doing as a business, and what features you value most.  Tinking Turtle uses Insightly as our CRM.  What drew me to implement this for the business earlier this year was its’ integration with Google Apps, a plus for the IT side of me, as well as its’ focus both on Customer Relationship and Project Management.  In Insightly, it is easy for us to not only track who we do business with, and the data surrounding those relationships, but as well we can track opportunities and projects.  Insightly’s “web of links” approach makes it easy to associate which design calls tie back to which publishing companies, for instance, and which projects were submitted for each call for submission.  The best part about Insightly is that for the just starting small business, it free for a limited number of contacts and items.  This lets any business use the system to get their feet on the ground, and then once they have reached a size where they have the financial strength to begin evaluating more features, they can easily continue that through the system.

No matter what your business does, be it fiber or yarn production, designing, or a LYS, having a method to aggregate your customer information is an excellent step to take to further your business success.  I want to stress here that there is no right or wrong answer; if you have a card catalog and Rolodex that works for you, all for the better.  However, as the customer moves more and more into the digital arena of the internet, I would encourage all business owners to consider some of the online tools discussed above.

Photo Tutorial: Mattress Stitch

When I’m seaming a sweater, one of the most used stitches I use is the Mattress stitch.  Also known as the Ladder Stitch, I love this stitch because when done right, it’s nearly invisible, adds very little bulk to the seams, is quick to do, easy to take out, and practically perfect.  Let me tell you how I do the mattress stitch.

2 quick notes: here I start in the middle of a project.  Normally I start at the beginning of the seam and work my way up, but that’s hard to photograph well.  Also, I’m using embroidery floss in the tutorial, both because it’s in a contrast color, and because it’s cotton, and easy to pull out.  Most people like seaming with the yarn they used in the project, but if it’s too delicate, or too bulky, embroidery floss in a similar color works beautifully.  Mattress stitch done right should be practically invisible.

mattress stitch photo tutorial, ladder stitch photo tutorial, seaming knits together

The first part of learning the mattress stitch involves taking a good look at your knitting.  Look between two stitches.  See the horizontal bars that run between the stitches?  This is where the sewing action will take place.  You’ll want to be working the mattress stitch between the 1st and 2nd columns of stitches on the edge of your work.  See Below?

mattress stitch photo tutorial, ladder stitch photo tutorial, seaming knits together

Don’t quite see it?  Let me show you with my sewing needle.  I’ve put 2 of the horizontal bars on my sewing needle.

mattress stitch photo tutorial, ladder stitch photo tutorial, seaming knits together

Okay, so that’s what the bars look like on the knit side.  What about the purl side?

mattress stitch photo tutorial, ladder stitch photo tutorial, seaming knits together

The bars that run between the stitches on the knit side are the purl bumps on the wrong side.  If you are having trouble ID’ing the purl bumps, turn your knitting over with your needle placed where you think the stitch should go.  The needle should be running between the 2 columns of stitches we found before.  See?

mattress stitch photo tutorial, ladder stitch photo tutorial, seaming knits together

Right, so we now know where the stitches are supposed to go.  When I teach the matress stitch, I always say to go beneath 2 horizontal bars each time.  Some directions will tell you to go underneath only one bar, but when you’re first learning, it’s easier to go underneath 2.  I normally go underneath 2 bars if the yarn is an aran weight yarn or lighter, just because mattress stitch goes a lot more slowly when only going underneath 1 bar.  For aran weight yarns and higher (like bulky) I’ll go underneath only one bar, because each “stitch” is so big. So in most instances, just go underneath 2 bars between the stitches.  I like to start with the right side, just because I’m right handed.

mattress stitch photo tutorial, ladder stitch photo tutorial, seaming knits together

Now pull the needle through, leaving enough thread at the end for a couple of inches of tail.  Don’t pull the yarn through!  See how the thread goes underneath 2 bars?

mattress stitch photo tutorial, ladder stitch photo tutorial, seaming knits together

Now I go to the left side, and put my needle underneath 2 bars.

mattress stitch photo tutorial, ladder stitch photo tutorial, seaming knits together

Pull through again.  Congrats, we’ve gotten started!  Now we’re back to the right side.  How do you know where to put your needle next?

mattress stitch photo tutorial, ladder stitch photo tutorial, seaming knits together

Look at the thread that’s coming out from the right side.  Put your needle down through the hole that thread is coming out of, and run it up under 2 more bars.

mattress stitch photo tutorial, ladder stitch photo tutorial, seaming knits together

Pull the needle through.

mattress stitch photo tutorial, ladder stitch photo tutorial, seaming knits together

Now we go back to the left side, find the thread coming out of the left side, and put our needle through the same way we did for the right.

mattress stitch photo tutorial, ladder stitch photo tutorial, seaming knits together

And pull the needle through again.

mattress stitch photo tutorial, ladder stitch photo tutorial, seaming knits together

Now, we repeat the pattern, going under 2 bars on the right side, then two bars of the left side.  The stitch starts to look like rungs on a ladder, hence the alternative name “ladder stitch.”  Notice this whole time I’m not pulling the stitches tight, I’m leaving them loose.

mattress stitch photo tutorial, ladder stitch photo tutorial, seaming knits together

When I’ve got about 1″ to 2″ of stitching, I stop and admire my work, and make sure everything looks right.  Then, I take the tail, and the thread that’s attached to the needle?

mattress stitch photo tutorial, ladder stitch photo tutorial, seaming knits together

I pull both ends tight.  Note that I’m not letting the fabric wrinkle or scrunch.  I’m just pulling on the thread.

mattress stitch photo tutorial, ladder stitch photo tutorial, seaming knits together

There’s a quick trick to find out if you’ve pulled the thread tight enough.  If  you can pull the 2 pieces of fabric apart and you can see your stitches, it is still a little loose.  Pull both ends again.

mattress stitch photo tutorial, ladder stitch photo tutorial, seaming knits together

Now those stitches are tight.  See how I’m holding the thread with both ends?  At this point, neither end is secured, so if I pulled on the fabric without holding the ends tight, the stitches would again loosen up.  This will mitigate when you work more of the seam.

mattress stitch photo tutorial, ladder stitch photo tutorial, seaming knits together

Now, I loosen up the last stitch I did, so I can find where I need to go next, and I continue.

mattress stitch photo tutorial, ladder stitch photo tutorial, seaming knits together

Now, what happens if you are working columns of stitches to rows of stitches?  You still use the mattress seam, the placement on the row side is just a little different.  Take a look at the edge of your knitting, where you bound off or cast on.  See how the v’s connect to make a zig-zag?  This is where we’ll be working.  Let’s look at an individual stitch.  Here, I’ve got it lifted up by my needle.

mattress stitch photo tutorial, ladder stitch photo tutorial, seaming knits together

You are going to go down through the middle of that stitch, between the 2 sides of the “V.”  Then, you’ll come up from under the fabric through the next “V.”  See how you still have 2 strands on the sewing needle?

mattress stitch photo tutorial, ladder stitch photo tutorial, seaming knits together

Pull the yarn through, leaving the same type of tail you left when working the mattress stitch before.  Now, on the column side, work the mattress stitch as normal.

mattress stitch photo tutorial, ladder stitch photo tutorial, seaming knits together

Now, go back down to the row stitch side.  See how the thread is coming out, same as it did with the other matress stitch?  You’re going to go down through the stitch with the thread, and go up through the next stitch.

mattress stitch photo tutorial, ladder stitch photo tutorial, seaming knits together

And repeat over and over again, until you run out of fabric to stitch on.

It’s important to note, you can switch between working columns to columns, columns to rows, rows to rows, and back again.  You can be seaming on the stockinette side, and then switch to seaming on the row side.

Got questions?  Please ask in the comments, on twitter, or on facebook.  Or, if you liked the tutorial, tweet it, facebook it, or share it!

Crochet Reinforcing for Steeking

Have you ever tried to steek?

When I was first learning to steek, I felt I couldn’t cut into my own knitting.  So I went to the thrift store and got a slightly-felted really ugly sweater and went to town.  I practiced sewn-reinforcement steeking, hand-sewn reinforcement steeking, crochet reinforcement steeking, and a variety of other ways.  By the time I was done, not only was I really good at cutting between stitches, but I’d gotten comfortable enough cutting knitting without even reinforcing – just going for it!

When people ask me what my favorite type of steeking is, I normally say crochet.  This is not because I think it is the best way to steek (sometimes some crochet reinforcements can be a bit tight), but mostly because I’m lazy.  I nearly always have a crochet hook and thin yarn/thread on hand.  A sewing needle I sometimes have to go searching for.

There’s two ways of working a crochet reinforcement to steek.  The first is to work a row of single crochet around the column of stitches to either side of where you are going to cut.  While easy to do, it is sometimes hard to make sure you catch all the “floats” on the back of the work when you do this method.

The second way is my preferred way of working a crochet steek, though it is sometimes a bit of an inflexible reinforcement.  This involves working a row of slip stitches on either side of the planned cut.  Below is the process of how I normally proceed.

But before I speak to that, a note about yarn.  Below, I have a sweater that I’m cutting.  The yarn is made of cotton, which has very little ability to “grip” itself to prevent it from unraveling, which I why I felt it necessary to add reinforcing.  Still, if I wanted to go with a reinforcement that was more stable than crochet, I would have hand sewn.  I made the decision to use a crochet reinforcement because the sweater had been washed multiple times, and the yarn was essentially “blocked” into place.  When I removed the seams, there was very little fraying unless I actively tugged at the stitches.  It’s always best practice to block your piece before steeking.

First, take a look at your knitting.  Look at a column of stitches.  They often look like a bunch of V’s stacked on top of each other. If you pull the “V” apart, you’ll notice between each V is a bar running along the back.  Each time you work a slip stitch, you want to be sure you are catching the bar, and any floats that are behind the bar.

My crochet hook here is pointing to the bar I’m going to go around.

You want to join your yarn so that your hook and 1st loop is on the front of your work, and the yarn is on the undersides, as shown below.

Crochet Steeking, knit, crochet hook, yarn, hands
Adjust your loop so that it’s the right size to go over the bar between the knit stitches above.  Put your hook in, grab the thread from behind the work (this takes some practice, especially if you’ve never used a crochet hook before), and draw a 2nd loop up to the front of the work.
Crochet, Reinforcing, Steeking, knit, crochet hook, yarn, hands
You’ll see that the first loop is below the bar between the knit stitches, the second loop is above the bar between the knit stitches.  Pull the second loop through the 1st loop, so there is only 1 loop on the needle.
Crochet, Reinforcing, Steeking, knit, crochet hook, yarn, hands
You’ll continue this process all the way up the fabric.
Sometimes you’ll have to shift over a column or a row, or both.  Below, I’m going over and up 1 st (to the right)for my next crochet slip stitch.
Crochet, Reinforcing, Steeking, knit, crochet hook, yarn, hands
After you are done, you should have a row of crochet stitches running up each side of where you plan to steek.  For my purposes, I was cutting away fabric to tailor a sweater, and had stitches running to either side of my basting stitches. 
Crochet, Reinforcing, Steeking, knit, crochet hook, yarn, hands, basting stitches
My thumbs, below, are on the 2 sides that are to be cut away.
Crochet, Reinforcing, Steeking, knit, crochet hook, yarn, hands
And then Finally, I cut!
Crochet Reinforcing, Cutting Knitting, Steeking, Colorwork, Stranded Knitting